Importing Active Listings From the Rakuten Marketplace

This article will show you how to import the live listings from your Rakuten account into Solid Commerce so you can manage them through our platform.

Before you import your listings, you need to connect to Rakuten and create a Rakuten Market List. See the Related Articles section for more information.

NOTE: Solid Commerce can only import Rakuten orders if the purchased items are located in your Solid Commerce Rakuten Market List with Online status. To receive all of your orders, you need to import your listings.


Downloadable Template: Importing Listing Template.xlsx

To import your active listings, paste the data you export from Rakuten into this template and then upload it.


What we'll cover:

  1. Exporting Your Listings From Rakuten
  2. Adding Your Products to Solid Commerce
  3. Importing Your Listings From Rakuten
  4. Related Articles

Exporting Your Listings From Rakuten

Before you can import your listings into Solid Commerce, you need to export them from Rakuten.

1) Log into your Rakuten admin RMS portal.

2) From the homepage, click on Reporting.

3) Click on Download Detailed Listing Report in the group of links.

4) Click the Request Export Download button.

5) Use the Check Export Status button to see if your file is ready for download.

6) After the link appears, click on it to download your file.

7) Expand the Zipped file. Import the Text file into Excel.

Adding Your Products to Solid Commerce

If the SKUs you're importing from Rakuten already exist in your Solid Commerce account, you can skip to the Importing Your Listings From Rakuten section below.

If the SKUs you're importing haven't been added to Solid Commerce yet, you will need to add them as part of the import process.

1) Open the Excel template you usually use to add new products to Solid Commerce.

You can also use the template attached to the bottom of this article. If you need to customize our template, see Creating and Customizing a Solid Commerce Excel Template.

2) Copy the ReferenceIds from your Rakuten export. Paste them in the product custom sku and warehouse id columns in your Solid Commerce file.

3) Copy the Quantity from your Rakuten export. Paste the quantity in the qty column of your Solid Commerce file.

4) Provide a product name for your SKUs. It is a required field.

The product name can be edited later. Some people even paste their SKUs in it.



5) Upload your file with a Product and Inventory update.


Importing Your Listings From Rakuten

1) Download the Importing Listing Template.xlsx from the top of this article and open it in Excel.

2) Copy the data from your Rakuten export file and paste it into the Rakuten Importing Listings tab of the Solid Commerce template. Here are the corresponding field names in each file:

Rakuten Field Solid Commerce Field
ProductId rakuten product id
ProductIdType rakuten product id type
ItemCondition rakuten condition
Price rakuten price exp
MAP rakuten map
OfferExpeditedShipping    rakuten expedited
Description rakuten notes
ShippingRateStandard rakuten standard ship rate
ShippingRateExpedited rakuten expedited ship rate
ShippingLeadTime rakuten leadtime to ship
ReferenceId product custom sku
ReferenceId warehouse id

If you have added specific shipping fees to your Rakuten listings, you must upload them to Solid Commerce. If any shipping fields are left blank in Solid Commerce, Rakuten will reset your listings to the global shipping settings saved in your Rakuten account.


Required Fields for Solid Commerce

3) In addition to copying and pasting values into the fields in the table above, you need populate a few additional fields.

Required Fields Field Descriptions and Valid Values
results Leave this field blank. It will automatically populate if you upload the file using the Solid Commerce Excel Add-In Tool.
rakuten qty exp

Enter lq in this field if you want to make your entire inventory available on Rakuten. You can also enter formulas. See Using the Listing Quantity Expression to Control the Quantities on Your Listings for more.

list name
The name of your Rakuten Market List in Solid Commerce.
po sources
The name of the Warehouse(s) Solid Commerce should use as the inventory source for your listings.
market auto rule
To make listing easy, we created a default rule. Always enter Rakuten Default in this field.
run rakuten

Enter Yes to turn the automation on. Automated items are automatically submitted to Rakuten for listing.

If you enter No, your product will not list until you turn the automation on.


4) Upload your file with a Marketplace update.


Related Articles


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The attachment from the top of the article:

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