We're here to help you! There are several ways to receive assistance:
Support Site / Knowledge Base: 24/7 access to articles and videos.
Growth Advisor: If you have one, email is a quick way to reach them.
Open a Support Ticket: Tickets offer you fast response times and improved visibility. They also increase our accountability to you. To learn how to create one, please see How to Open a Support Ticket.
Chat with us: Click on the HELP menu > Chat With Support in your Solid Commerce account.
Support Hours: 6:00 AM to 6:00 PM PT, Monday - Friday.
Webinar Recordings: For complete overviews of all Solid Commerce topics, see Webinar Recordings of Our Most Popular Topics.